Question 1

What payment methods do you accept?

Accepted Answer

We accept the following payment methods:
• Cash
• Bank transfer – BRI, BNI, and other banks
• QRIS – compatible with all banking apps and e-wallets
• E-wallets – GoPay, OVO, Dana

Question 2

Do you offer delivery services?

Accepted Answer

We offer local delivery within the Batulicin area and surroundings. For delivery fee and coverage area information, please contact us directly via WhatsApp at the number listed. You are also welcome to visit our store directly.

Question 3

Are your products halal certified?

Accepted Answer

Many products we carry are halal certified by the Indonesian Ulema Council (MUI). To confirm, please check for the Halal logo on the product packaging before purchasing. Our team is happy to assist if you have any questions.

Question 4

How can I place an order or inquire about products?

Accepted Answer

There are two ways:
1. Visit our store directly in Batulicin (see address on the Location page)
2. Contact us via WhatsApp at the listed number to check stock, pricing, or place an order

Question 5

Can I return or exchange a product?

Accepted Answer

We accept exchanges under the following conditions:
• Item is still in its original sealed packaging (unopened)
• Accompanied by proof of purchase (receipt)
• The defect is a factory/manufacturing issue

Items with opened packaging cannot be returned or exchanged, even if the product does not suit your needs.

If you are unsure whether your item qualifies for a return, please contact us via WhatsApp first before coming to the store.

Question 6

Can I buy individual items (retail)?

Accepted Answer

Yes, we serve individual (retail) purchases with no minimum order. Whether you buy 1 piece, 1 sheet, or in bulk, all are served at the same price.

Question 7

Do you have an online store (Tokopedia, Shopee, etc.)?

Accepted Answer

We do not yet have a store on online marketplaces. Purchases can be made directly at our physical store or via WhatsApp at the number listed. Product information is available on our website, asiabatulicin.com.

Question 8

What products are available at your store?

Accepted Answer

We carry over 3,000 product types, including:
• Baking ingredients (flour, sugar, chocolate, food coloring, flavoring, etc.)
• Plastic packaging and packaging materials
• Baking machines and tools
• Cake molds and baking pans
• Jars and containers
• Cake decorations and ornaments
• Foam boards
• Scales and measuring tools
• Commodities: popcorn corn, soybeans

Question 9

When was Toko Asia Batulicin established?

Accepted Answer

Toko Asia Batulicin was established in 2006. For over 18 years, we have served thousands of customers in Batulicin, Tanah Bumbu, and throughout South Kalimantan.

Asia Batulicin

Tentang Kami

Kunjungi Toko Kami

Hubungi Kami

Hubungi Kami

Ikuti Kami

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